Frequently Asked Questions (FAQs)

Getting Started

  • I’m out of state. How can I trust the condition of a truck without seeing it in person?

    Our professional, experienced team will inspect and operate the truck before delivery and advise on any preventative maintenance issues that arise, so you can make a confident decision from out of state.

  • Is Al Asher & Sons a brokerage, or do you own the equipment on your lot?

    We are not a brokerage. We offer only equipment from our own inventory, so you’re working directly with the team that owns, inspects, and supports the units.

  • How do I know if a specific truck meets the safety requirements for my industry?

    For bucket trucks, we rely on a CAL-OSHA certified safety inspection completed by a licensed inspector. For cable handling trucks and trailers, follow the manufacturer’s operator and safety recommendations, and we will help you review any documentation related to the unit you’re considering.

  • What happens if I need a part or technical support after the sale?

    If you need a part or technical support after the sale, we have a full-time Parts and Service Department to support customers after purchase. Whether you need a replacement component, troubleshooting help, or service coordination, our team can get you what you need to keep your equipment working.

Shipping & Logistics

  • How quickly can equipment be shipped?

    Our professional, experienced team will inspect and operate the truck before delivery and advise on any preventative maintenance issues that arise, so you can make a confident decision from out of state.If a truck is immediately available for ship-out, we can usually arrange transport within 24-48 hours. Exact timing can vary depending on destination, carrier availability, and any final prep needed before departure.

  • Is Al Asher & Sons a brokerage, or do you own the equipment on your lot?Can I arrange my own transport for a purchased unit?

    Yes, you can arrange your own transport. However, in some situations, some restrictions such as scheduling, loading requirements, or carrier requirements may apply. We can walk you through considerations ahead of time.

  • Do you ship to Alaska, Hawaii, or US Territories?

    Yes, we ship to Alaska, Hawaii, US territories, and Canada.

Sales, Parts, & Inventory

  • Which manufacturers do you carry?

    We represent many leading utility equipment manufacturers across the US. Because our inventory changes, the fastest way to confirm availability is to tell us the type of unit you need and any key specs. Then, we can match you with current options.

  • Do you offer “Lease-to-Own” programs?

    Yes, we offer Lease-to-Own programs and can also provide financing options depending on the unit and customer qualifications. If you share your timeline and budget goals, we can point you toward the best fit for your needs.

  • Is every truck inspected before sale?

    Yes, all equipment, whether sold or rented, is professionally inspected and operated prior to delivery. This ensures the unit is ready for the job and reduces the chance of surprises after it arrives.

  • Do you sell parts for older or “hard-to-find” equipment?

    Yes, we sell new, used, and take-off parts and components for customers operating used utility equipment. If you have a specific part number, our parts team can help you track down the right match.

Nationwide Rentals

  • What are your standard rental terms?

    Most rentals are structured weekly or monthly, though certain exceptions may apply depending on equipment type and project needs. We’ll confirm terms up front so you know exactly what to expect before the unit ships.

  • Can I rent equipment for out-of-state projects?

    Yes, we ship throughout the US to rental customers. If you share your project location and dates, we can advise on availability and shipping logistics.

  • Who is responsible for maintenance during a rental?

    Generally, we coordinate service and repairs with our rental customers to keep units running. For long-term rentals, preventative maintenance, such as oil changes and lube jobs, is handled through advance arrangements for clear timing and responsibilities.